Aipeia Consulting Privacy Policy for Website Usage and Engagement of Services

1. Introduction

At Aipeia Consulting we take our privacy and personal data protection obligations very seriously.  As consultants, our client’s data is always treated as confidential information and protected from unauthorised disclosure as a standard part of our internal procedures and policies.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you engage with us on and through our website only and the choices you have associated with that data and the EU General Data Protection Regulation (‘GDPR’), where applicable.

In accordance with the GDPR which came into effect on 25 May 2018, we have in place a clear policy about what data we collect, why we collect it, how we use it and how we store it.  We also want you to be clear about your rights in this regard.

We will only collect your data where you have given your consent to do so, either through the Cookies used on this website, or when you sign up to our newsletter, join our membership platform, contract to engage our consulting services, participate in any of our workshops or programs and or contact us through email or telephone.

2. Who We Are

Artemis Evangelidis Trading As Aipeia Consulting

Telephone: +61 483 892 155

Contact Person for Privacy and Data related queries: Artemis Evangelidi aevangelidi@aipeia.com

3.1 What Information We Collect and How We Use It

We collect personal data from and about you whenever you are in contact with us directly or if you elect to utilise any of our services.  This may be directly through email, phone or submission form on our website.

3.2 Types of Data Collected

(a) Personal Data

While using our website, or engaging us for any services, or subscribing to our membership platform, or participating in any of our workshops, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

  • Name and age;

  • Contact details (such as telephone number, permanent address and e-mail addresses);

  • Written records about our interactions whether by telephone, email or person;

  • Your feedback on our service such as testimonials. 

(b) Usage Data

We may also collect information how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

(c) Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.

(i) What are cookies

Cookies are small bits of information that are placed on your computer or mobile device when you visit almost any website. Cookies do not recognise you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website.

For instance, we may use cookies on our site to allow you to login without having to type your login name each time. Other cookies help us to understand what did and didn’t interest you about our website so we can provide you with features that are more relevant and useful to you next time you visit. We and some of our partners also use cookies on our site to measure the effectiveness of advertising on our site and how visitors use our site.

As well as setting some cookies ourselves - "first party cookies", we also work with some partners to help give you access to even more great features on our site. These partners set "third party cookies" which enable their features to be provided on or through our website (such as advertising or videos). Third party cookies do not recognise you personally but can recognise your computer when it visits Hotels.com and other websites. This helps to ensure you get the best experience possible when visiting these sites.

Some cookies, called "session cookies", stay on your computer only while your website browser is open and are deleted automatically once you close your browser. Other cookies, called "persistent cookies", remain on your computer or mobile device after your browser is closed. This enables websites to recognise your computer when you later re-open your browser to give you as smooth a browsing experience as possible.

(ii) What types of cookies do we use?

  • Essential cookies

These cookies help you to move around our site and use all its essential features. Without these cookies, our website would not work properly and you would not be able to use features such as the shopping basket or the secure customer account pages.

  • Performance and analytics cookies

We want to make your experience on our website as smooth and as enjoyable as possible. Performance and analytics cookies help us understand how our website is being used and how we can improve your experience on it.  These cookies cannot identify you personally; rather they provide us with anonymous information to help us understand which parts of our website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our website and we also use them to help us monitor how our visitors reach our sites and how effective our advertising is.

  • Functionality cookies

We use functionality cookies to save your settings on our website such as your language preference. Some functionality cookies are essential if you want to view videos and maps on our site. We also use "Flash cookies" for some of our animated content and to remember some of your preferences such as your volume settings.

  • Advertising cookies (if applicable)

Advertising cookies help ensure that the advertisements you see on our website are as relevant to you as possible. For example, some advertising cookies help select advertisements that are based on your interests. Others help prevent the same advertisement from continuously reappearing for you. Some of our partners may also use cookies or web beacons (a single-pixel image file) so that you see more relevant advertisements when visiting other websites. The information collected by these cookies and web beacons does not enable us or these third parties to identify your name, contact details or other personally identifying details unless you choose to provide these details.

  • Social networking cookies

We also want to make it as easy as possible for you to share content from our website with your friends through your favourite social networks. Social networking cookies, which are usually set by the social networking provider, enable such sharing to be smooth and seamless.

  • Strictly necessary & functional cookies

These cookies cannot be disabled.

  • Advertising & marketing cookies (if applicable)

By opting in to our cookie policy, you agree to our use of cookies to display personalise ads and share information about your use of our site with our advertising and analytics partners.

If you choose to opt out, please also remember to clear any current cookies or site data from your browser otherwise you may still see targeted ads based on cookies that have been set in the past. You can find out how to do this here: www.allaboutcookies.org/manage-cookies.

3.3 Use of Data

We will use the collected data for various purposes:

  • To contact you where you have expressly agreed through our newsletters or email updates;

  • To provide and maintain our website and services;

  • To notify you about changes to our services if applicable to you;

  • To allow you to participate in interactive features of our website when you choose to do so;

  • To provide analysis or valuable information so that we can improve our website and services;

  • To monitor the usage of our website;

  • To detect, prevent and address technical issues.

3.4 Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to any jurisdiction where our servers may be located and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

3.5 Disclosure Of Data

(i) Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation;

  • To protect and defend our rights or property;

  • To prevent or investigate possible wrongdoing in connection with our website;

  • To protect the personal safety of users of our website or the public;

  • To protect against legal liability.

3.6  Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

3.7 Service Providers

We may employ third party companies and individuals to facilitate our website and services ("Service Providers"), to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.8 Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

3.9 Children's Privacy

Our website does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

3.10 Access to your Personal Data

You have the right, at any time to request that we disclose what personal data of yours we are storing, where it has been processed, for what purpose and to whom it has been disclosed.  This is something that we will not charge you for.  We will use our best efforts to respond to your request without delay and in any event within 1 month of receiving your request provided that your request is not unnecessarily complex or you have made numerous requests in which case we may be able to extend our response time by a further 2 months.

3.11 What should you do if the personal data we are holding is inaccurate, out of date or incomplete?

If you believe this is the case, please tell us by e-mail as soon as possible. We will rectify the problem within 10 business days.

3.12 How long we retain and process your personal data

We will not process your personal data in a form which enables you to be personally identified for any longer than is necessary in order to fulfil the purpose for which it was originally collected or for any other legitimate business purpose.

If you have consented to receiving marketing communications from us, we may continue to use your personal data for this purpose until you withdraw your consent. 

3.13 Can you ask us to delete your personal data?

Yes, you can ask us to erase your personal data in certain circumstances, for example where you have withdrawn your consent to further marketing material where the data in question has only been processed for this purpose. However, this is not always the case. Please see the previous paragraph for further information on the period of time we may retain personal data.

3.14 Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.  You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

3.15 Contact Us

If you have any questions about this Privacy Policy, please contact us.  Our contact details listed above.

4. Correspondence and Communication

When contacting us you agree to receive (i) an email which we may send you shortly after your request, giving you information on your query, (ii) an email to follow up or receive feedback.

In order to respond to your enquiry, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

5. Applicable law and jurisdiction

This Privacy Policy and the provision of our services shall be governed by and construed in accordance with the laws in place in the State of Victoria, Australia and any dispute arising out of Privacy Policy shall exclusively be submitted to the competent courts in the State of Victoria Australia. If any provision is or becomes invalid, unenforceable or non-binding, all other provisions shall remain in full force and effect.